Company Directors & Senior Management

Vrhovac Enterprises Pty Ltd trading as West Plumbing Maintenance is owned and headed by Leo Vrhovac. Leo has 30 years experience in customer service, building and building services industry. Quality Customer Service is a number one priority to Leo and he is extremely successful in managing current and developing new business.

The Management Team:

• Jacqui Adams-Jones is the Office Manager, West Property Maintenance. Her knowledge is derived from 20 years in the service industry where she has held senior positions with Woolworths and Advanced National Services.
• Our General Manager - Plumbing is Anthony Main. Anthony is a qualified plumber with 15 years experience in all aspects of the plumbing industry. Anthony’s role is to manage our plumbers and provide technical support.
• Vivienne Bate is our Marketing Manager. Vivienne holds qualifications in Marketing, Sales & Business Management. She is responsible for looking after our current customers and developing new business.
• Our Call Centre is managed by Geoff Robb. Geoff has a great passion for quality customer service and attention to detail.
• Sue Van De Graaf has been with the company since 1983 and takes care of our accounting. Timing and accuracy are Sue’s greatest assets.

Our Mission Statement

It is our mission to perform all plumbing, electrical and roofing work for our clients in a highly effective manner - with total commitment and strong ethics - constantly updating our technology and processes to the highest standard of efficiency and aiming for client satisfaction at all times.  It is also our mission to be the best single point of all trades in Queensland.

Our Vision

• To stay focused and constantly work on improving our Customer Service.
• To keep introducing new technology in order to provide superior service to our customers.
• To look after our people in creating a long and prosperous future for them and their families.
• To maintain our position as the largest plumbing maintenance service provider on the Gold Coast and South East Queensland.
• To take our business to a national level

How We Deliver

• By customising services based on client needs and expectations.
• By assuming responsibility for support services.
• By providing management of a multiplicity of services.
• By selecting the most cost effective service providers.
• By establishing contract performance measurement criteria.
• By consolidating accounting systems.